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Information Technologies

IT Policies & Forms

IT Policies page last updated November 16, 2011.

Some of UD's IT policies provide general guidance on how to identify acceptable tools, what users should and shouldn't do on UD's network and things we all need to keep UD's computing community and the data of its customers safe and secure. Others are specifically written to provide direction on specific legislative or industry requirements.

Policies do not necessarily prevent folks from doing undesired things. They do, however, have the potential for helping folks understand the what and the how and, most importantly, the why. Policy makes people a part of the best-practices solution.

One of the most important attributes of IT policy, however, is that it be readily available. That's why we publish the most current policies that impact our users' ability to take advantage of UD's information technologies.


Data Handling

Confidentiality
Confidentiality Agreement Form (PDF) [UPDATED]
Confidentiality Agreement Policy (PDF)
Electronic Use of Confidential Data Policy (PDF)
FTC Identity Theft Prevention Red Flag Rules (PDF)
IT Incident Handling Policy (PDF)
Google Apps Terms of Service (PDF)

Intellectual Property
Intellectual Property Overview (PDF)
Intellectual Property Policy (PDF)

Payment Card Industry (PCI)
PCI General Policy (PDF)
PCI Change Management Policy (PDF)
PCI Change Management Form (PDF)
PCI Acceptable Technologies and Standards Policy (PDF)

IT Service Support

Equipment Purchases
Computer and Mobile Tablet Device Purchases Policy (PDF)
Mobile Tablet Device Purchases Guide (PDF)
Mobile Tablet Device/iPad Approval Request (PDF)
Cell Phone Policy April 2011 Policy (PDF)

Equipment Handling
Equipment Move Policy (PDF)
Disposal and Redisposition of Equipment and Removable Media Policy (PDF)
Equipment Removal Request Form (PDF)
Equipment Removal Fee Policy (PDF)

Servers
Server Audit Policy (PDF)

Network Use

Acceptable Use
Fair, Responsible and Acceptable Use Policy (PDF)
Fair, Responsible and Acceptable Use Guide (PDF)

Other

**Call Trace Policy