Computer Servicing & Repairs
The Help Desk offers both quick-fix and fee-based services to help you get your computer running or running better than before. Use the Help Desk for:
- faculty or staff home computers
- student computers purchased outside of UD
- conveniences -- like data back-up -- for students
- student peripheral devices such as printer or PDAs
Services
For a full listing of descriptions and prices, see the services catalog (PDF) >>Service Data Backup Computer Optimization Diagnostic/Repair/Virus Removal Hardware Diagnostics Supported Software Installation Operating System Installation Non-UD Software Installation Hard Drive Erasure Smart Phone E-mail Set-up Notebook Shipping On-Site Peripherals Installation SPSS or SAS DVD Notebook Rental |
UD-Purchased Computer Yes Free Free Free Free Free Yes Yes Yes Yes Yes Yes Yes |
Home Computer Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes |
Faculty/Staff Home Computer Yes Yes Yes Yes Yes Yes Yes Yes Yes N/A N/A N/A N/A |
Payment Method
The only method of payment that is accepted at the help desk is Flyer Express.
All members of the University of Dayton community — students, faculty and staff— are eligible to obtain a OneCard and open a Flyer Express account. To add money to your campus OneCard, Visit flyerexpress.udayton.edu and select "Deposit Flyer Express." Or you may visit the Bursar's Office in Saint Mary's Hall, Room 105.
Price Comparison
| Service Data Backup Computer Optimization Hardware/Software Diagnostics Diagnostic/Repair & Virus Removal Supported Software Installation Operating System Installation |
UD $20 $25 $25 $50 $25 $70 |
Best Buy* $50** $39.99 $69.99 $199.99 $29.99 $129.99 |
*Prices as of May 1, 2009
**Price adjusted to match UD's lowest backup increment, 4.5 GB; Best Buy's minimum backup fee is for 9 GB of data ($100)
